On 6/29/2010 DirectTV debited my bank account for $800.07. Not even my bill, as my bill is only 64.00 a month.
When I contacted them they were very rude, unprofessional, could not get to a manager. Was told to fax over statement showing charge, did so, even got the name of the person, employee #. Called back to confirm if they received fax, got another rude person. Would not confirm fax.
This time would not even give me his name. I even gave them the persons employee number still would not help me.
Now have file a claim with my bank. I will be cancelling my service with them today...
Monetary Loss: $800.