DIRECTV - Transfering service to a new address within the same state extends your contract. info not disclose
I had to change address 6 months into my contract. I as told Could have 1 move without penalty.Checking on my contract expiration, my contract was extended
Now I have to keep their service for an additiional 6 months unless I pay an early termination fee. This contract extension with relocation was never disclosed to me.
in fact my 2 year contract end date was confirmed by an agent and he said that my termination date would be the same. Now I have had to downgrade my service to family package to be able to afford now that the discounts they originally gave me expired.
What a scam. Who do I complain to? They won't do a thing about it after discussing it with them. I never signed a new contract, Iwas never informed of the change and I am still using the original receivers that I recieved 2 years ago.
Monetary Loss: $500.