After a work related injury money got tight. I talked to customer "no" service and they granted me a 10 grace period to pay my past due balance, 2 days later service was shut off!
when calling them back to complain they said the lady i spoke with didn't exist (naturally) and although there was a 10 day period in the system they refused to turn service back on until my complete bill was paid in full. This company is a joke.
NEVER again will they receive another penny from me. i strongly urge anybody to think long and hard before even considering directv.