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My Mother moved to another address and requested her service for Direct TV be reenstated at the new address. We made at least three appointments with them to hook up her service and each time they never showed up.

The last time they even lied to her saying they were on their way but of course they weren’t. We finally cancelled and went with another service. They were supposed to send a box to return the equipment but didn’t. So My mother gets a bill for $200.00 from them for the equipment.

When I called them about this they promised again to send a return box and still didn’t send it. Now they have turned this bill over to a collection agency. We are disputing this.

Never ever use this company. They are a disgraceful dishonest lying cheating rip off.

User's recommendation: Never use this company.

Location: Harrisonburg, Virginia

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