We signed on with DirectTV with a two-year agreement. No prob.
But then we had to moved to an apartment. The apartments do not have individual outside doors with patios or balconies, and the apartment complex does not allow dishes to be mounted on their buildings or property. So i called to cancel and was told we would have to pay $120 in cancellation because we still had 6 months on our agreement. I explained about the apartment complex's rules, and they said they had to send a technician out to verify that a dish could not be installed in a way that would meet the management's approval.
He came, and he verified that and reported it to DirectTV. Twenty minutes later they called to complete our cancelation, and when they were going over the terms of it, that cancelation fee was still in there. So I challenged them on it, and they said that the only way it could be canceled was if there would be no way to get a signal in our location. If the management would allow a dish, we would be able to get signal...so the cancelation fee would stand.
Doesn't matter that the apartment complex's regulations prohibit it! What a ripoff!
I can't believe this is legal and no one has sued them over it. And frankly, I can't afford to do that.