Not resolved

Please give back the menu format I had before. I cannot see this and do not like the change.

I have to go up to the tv screen to see anything. The information is not all on the screen, it runs off the edge.I do not want anything given in categories. I do not want extra clicking to get a menu. Watching the programs I have recorded is impossible to select among.

Stop this now. Anything except a sequential listing of channels and recorded programs is unacceptable. Why would I pay $150+ each month for a service that I can't use or is so difficult and unreadable that I am stressed to the max? I will not continue with a service so unusable.

Fix it back. I see that I am not the only one with this problem. I hope complaints and cancellations gets your attention and you remedy this situation quickly.

I have written all my complaint and the prompt asks for more detail.

There is no more detail. I need this fixed.

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Bad quality.

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