Monomoy Island, Massachusetts
Not resolved
1 comment

I have now been on hold for over 15 minutes waiting to speak to a supervisor regarding the lack of NBC in our area for the past month. All I hear is a man I don't understand have no answers.

I think the least Directv can do is connect us to the network out of NY. There is a package people in remote areas can purchase that allows them to view the major networks.

Ever since AT&T have been involved, the phone in service has been terrible.

Where is our rebate for missing major programming? The Olympics are starting and no coverage?

Product or Service Mentioned: Directv Tv Package.

Reason of review: Poor customer service.

Monetary Loss: $100.

Directv Cons: Any.

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Anonymous
#1194591

I had same problem yesterday and was told they do not have any offices in the US they are all offshore as they say. You can't understand anything they say. I thought they past a law that if you request someone in the US they have to provide a number.