I am appalled with the customer service that Direct TV provides. How they are still in business is beyond me!!
If DTV is not listening to the customer, then eventually they will fail. Customer's will not tolerate this.
With many customers providing constructive feedback, DTV can act on this, and become a great service provider, providing they LISTEN AND ACT NOW.
Customer service is everything DTV, so start working with us. You can not continue to ignore what we say.
Make your terms correct, do NOT just add something without your customers authorization, train your staff to be professional (NOT CONSISTANTLY RUDE) and finally, make sure you help!!
This person wrote the review because of pricing issue of directv service from Directv. Reviewer claimed that he or she wants Directv to read this review and look into the issue (if any).
The most disappointing in user's experience was lack of service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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