Not resolved
Advertised vs Delivered
Coverage Area
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money

The information below relate to my experiences and not my opinions. I have had other services in the past (out of state), but certainly never had these kinds of issues.

Frequently drops the Internet connect for Directv "on demand."

on demand only seems to want to record, not play, programs

scrambled screen

screen freezes

reset performed by "customer service" some of my channel are


disconnect to dial tone while waiting for "customer service"

Directv web site is largely useless...most links are not hot

call a number that indicates 24 hour access, only to find they are closed

Product or Service Mentioned: Directv On Demand Tv Service.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Price reduction.

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