After being a Direct TV customer for 3 + years, I finally had with this service after AT&T came into the mix. My bill went up, my service went down, and dealing with customer service became useless & an insult.
I was overcharged for months for having just a basic service. My bill was NEVER consistent!! It was all over the place. They always pointed to a "billing cycle" as the reason for the inconsistent billing amount.
The only thing consistent was their service, billing, customer service and pricing. DO NOT go with this service!! Please search other options.
I've known several other subscribers that have left this atrocity. There are SEVERAL other options that will save you a lot of money & fustration.
Product or Service Mentioned: Directv Xtra Tv Package.
Reason of review: Pricing issue.
Monetary Loss: $300.
Preferred solution: Full refund.
Directv Pros: Dvr, Picture quality.
Directv Cons: No empathy of the company, No responsibility for their equipment, Customer service concentrates on upselling.