State: Virginia Product: Directv Cable Tv Service Clear all filters (1 of 56 reviews match)
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Directv in Hartfield, Virginia - Suspending Service Nightmare

1.1
Details
We have Direct TV Service at a campground in Virginia that is only open from April 1 until November 15 every year. This is not within my control, but trying to reason with anyone at Direct TV is a waste of time. You can only suspend 6 months one time within any given year, so in addition to adding 6 months to the already too long 2 year contract, now we pay for services for many months we are not even here. We have the base of all base packages so if you are interested in vacuum cleaners and copper pans you are flush. That was our choice, but given the circumstances you would expect that allowances could be made in this instance, rather than charge consumers for services they cannot utilize. Another reason that when our 24 month contract is over in the year 2020 we will move to Dish network, like our neighbors.
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Review
#909856 Review #909856 is a subjective opinion of poster.
Service
Directv Cable Tv Service
Cons
  • Condescending customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • hard earned money

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