State: Washington Product: Directv Satellite Tv Service Clear all filters (2 of 109 reviews match)
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Directv in Tacoma, Washington - Horrible customer service

2.1
Details
I signed up for DirecTV about 15 months ago and was promised $40 a month off my bill for the first 12 months. Never happened. Called couple months into this and talked to someone in Pakistan or India for an hour and a half and they finally agreed they did promise that and would fix it. That was over a year ago. Still waiting. And not to mention I lost FOX for several months with no bill reduction and currently have no NBC. Bill is still the same. Have had DirecTV for over 20 years and never a problem until AT&T bought them.
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Review
#1680789 Review #1680789 is a subjective opinion of poster.
Service
Directv Satellite Tv Service
2.6
Details
I have been a Directv customer for over 14 years. In all that time when I experienced a problem they were Johnny on the spot courteous and went the extra mile to make sure everything was satisfactory. A week and a half before thanksgiving I got the dreaded blue screen...
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Review
#972141 Review #972141 is a subjective opinion of poster.
Service
Directv Satellite Tv Service
Pros
  • Programming
  • Finally cutting the cord
Reason of review
Poor customer service
Preferred solution
Fix their customer service

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts