Mission Viejo, California
Not resolved
Customer service
Diversity of Products or Services
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On the last episode (the season 9 finale), the BBC program "Dr. Who" was scheduled for 1 hr & 25 minutes.

Direct TV recorded only 1 hour & 3 minutes! This is Season 9 Episode 12 "*** Bent." I was upset after it was aired, then waited until it came On Demand--and it is still showing 1 hour & 3 minutes. The ending is gone! What's going on?

Why did Direct TV only record 2/3 of the program???? Will it be retelecast in it's entirety? What happened?

Anyone else complaining about this?

Product or Service Mentioned: Directv Tv Service.

Reason of review: Recording incomplete. .

Preferred solution: Re-telecast the episode in entirety. .

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I am also upset about this. I have been looking stream this episode.