I have been asking for a refund from Direct Tv since March of 2010. A miss communication started the whole mess of them needing to refunding me $668.00
I have called AT LEAST once a week, sometimes more, and have talked to csr after csr along with supervisors.
During this whole process I have managed to get them to credit me the amount but am still waiting for it to get back into my bank account where it came from. While waiting for this refund they have managed to deduct my monthly bills from the original total.
Finally got someone on the phone today who knew what they were doing, or at least I hope they do, they informed me that a refund was requested by me but was never sent to the finance dept, Imagine that.
As soon as contract is up i am canceling services and going to someone else for service. Then will hire an attorney and go from there.
Review about: Directv Tv Service.
Monetary Loss: $668.