Denied service after being qualified, credit was pulled, and account was set up. A day later they call saying I'm being linked to negative account my sister had with them.
They asked for proof that she did not live with me and I provided it to them. It still wasn't enough so I cancelled the whole order. Not only did I not get service after being qualified, but now I have an inquiry in my report. Apparently the agent who qualified me didn't realize there was an account being linked to me.
My sister and I have similar names so at first they made the mistake of thinking it was me with the bad account. Then they only knew it was a relative because I was honest enough to tell them.
I provided them with the proof they ask for and it still wasn't enough for them. Not to mention that I have excellent credit and was treated like some sort of criminal.
Review about: Directv Account.