Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

The new upgraded guide is horrible. It is not intuitive and a real detriment to the TV watching experience. I have not been at all satisfied with my experience with your company and plan many more negative reviews and complaints.

I was promised incentives when I first signed up and have gotten nothing but stalling tactics and a run around when I have tried to question your company.

I'm not a satisfied customer and plan to cancel my service after more than 15 years of subscribing to your service as soon as my current obligation is complete.

I don't dare anticipate any response from you since it is almost impossible to get through the multi-level menus associated with your customer service system. However, please be aware that I will continue to complain about your service over every vehicle possible.

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Bad quality.

Preferred solution: Price reduction.

Directv Cons: Unwillingness to address my issue.

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